Dan's Job @ IHC

I am a frontline support engineer at Intermountain Health Care. Among the platforms I troubleshoot are:

• Tandem
• IBM AS/400
• Novell NetWare
• Sunquest
• IDX
• PC software:
  Microsoft Windows 95
  Corel Word Perfect
  Novell GroupWise

We use Dell OptiPlex GX1 Pentium III 450MHz desktop PCs and Dell UltraScan 1600HS 21" color monitors.

We use HEAT (HelpDesk Expert Automation Tool) by Bendata for our support call tracking. A shameless plug for my company: I love my job!

• Links to some co-workers' homepages